Privacy Policy – MNK DJ Services

Last updated: 25 October 2025

At MNK DJ Services (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the EU General Data Protection Regulation (GDPR) and the laws of the Republic of Cyprus.

Summary: We only collect the information we need to manage enquiries and bookings; we don’t sell your data; you control your marketing preferences; and you have GDPR rights including access, correction, deletion, and objection.

1) Who We Are (Data Controller)

MNK DJ Services
Website: www.mnkdjservices.com
Email: info@mnkdjservices.com
Phone/WhatsApp: 99213651

2) What Data We Collect

Identity & Contact Data: name, email address, phone/WhatsApp, social handle (if you contact us there).
Event Data: event date, venue/location, schedule, guest numbers, special announcements, music preferences/playlists, first-dance song, do-not-play list.
Transaction Data: quotes, invoices, payments (amounts, dates, method). We do not store full card details.
Technical Data: IP address, browser type/version, device type, pages visited, time on page, and similar (via cookies/analytics, if enabled).
Media: photographs or short video clips captured at events (only where permitted).
Communications: emails, messages, and feedback/reviews.

3) How We Collect Data

Directly from you via contact forms, email, phone/WhatsApp, social media messages, and booking forms.
Automatically via cookies and analytics when you browse our Website (see Cookie Policy).
From third parties when you enquire/book via platforms (e.g., wedding directories) or when venues/planners share details with your permission.

4) Why We Use Your Data (Purposes & Legal Bases – GDPR Art. 6)

To respond to enquiries and provide quotes – Legitimate interests (to operate and grow our business) and/or steps to enter a contract.
To manage bookings and perform the contract (planning, coordination, performance, invoicing) – Contract.
To take and use event photos/video for promotion – Consent (you can withdraw any time).
To send updates/marketing – Consent for email/SMS marketing (opt-in). You can opt out anytime.
To improve our Website and services (analytics, troubleshooting) – Legitimate interests.
To comply with legal obligations – Legal obligation (e.g., tax/accounting rules).

5) Cookies & Analytics

We may use cookies and similar technologies to operate our Website and understand usage. Where required, we obtain your consent via a cookie banner. For details and controls, see our Cookie Policy.

6) Sharing Your Data (Recipients)

We do not sell your personal data. We may share limited data with:

Service providers (processors) such as website hosting, email/SMS providers, CRM/booking tools, cloud storage, and payment processors (e.g., Revolut, PayPal) – only as needed to provide our services and subject to data-processing terms.
Professional advisers (accountants, legal advisers) and law enforcement/regulators where legally required.
Event partners (e.g., venues, planners) – only where necessary to deliver your event and usually with your knowledge/consent.

7) International Transfers

Some providers may store/process data outside the EU/EEA. Where this occurs, we rely on appropriate safeguards under GDPR (e.g., adequacy decisions or EU Standard Contractual Clauses). You can contact us for details of current safeguards.

8) How Long We Keep Your Data (Retention)

Enquiry data: up to 12 months after last contact if no booking is made.
Booking/contract & invoicing data: typically 6–10 years to meet accounting/tax obligations (exact period depends on applicable law).
Marketing consent data: until you unsubscribe or withdraw consent.
Media (photos/video): until consent is withdrawn or the media is no longer used.

9) Your GDPR Rights

You have the right to:

Access your personal data and obtain a copy.
Rectify inaccurate or incomplete data.
Erase your data (“right to be forgotten”) in certain situations.
Restrict processing in certain situations.
Object to processing based on legitimate interests and to direct marketing at any time.
Data portability where processing is based on consent or contract and carried out by automated means.
Withdraw consent at any time where processing relies on consent (this won’t affect prior lawful processing).

To exercise your rights, email info@mnkdjservices.com. We aim to respond within one month (GDPR standard time limit).

10) Children

Our services are intended for adults planning events. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us so we can delete it.

11) How We Protect Your Data (Security)

Access controls and least-privilege policies for staff and systems.
Encrypted connections (HTTPS) on our Website.
Secure, reputable third-party processors with appropriate safeguards.

No method of transmission or storage is 100% secure. We maintain reasonable measures and review them periodically.

12) Complaints

If you have concerns, please contact us first at info@mnkdjservices.com and we will do our best to resolve them.

You also have the right to lodge a complaint with the supervisory authority in Cyprus:

Office of the Commissioner for Personal Data Protection (Cyprus)
Website: www.dataprotection.gov.cy

13) Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated “Last updated” date. Significant changes may be notified on our Website.

14) Contact

Questions about this Privacy Policy or our data practices? Contact us at:
Email: info@mnkdjservices.com
Website: www.mnkdjservices.com